Shipping policy

Shipping & Delivery

We aim to provide reliable and transparent shipping for all orders, both within Europe and internationally.

🕓 Order Processing & Dispatch
Orders are usually processed within 1–3 business days.
Once dispatched, a tracking number will be provided by email.

🌍 Shipping Destinations
We currently ship to:
– Germany
– European Union countries
– United States
– Canada
– United Kingdom
– Australia

🚛 Estimated Delivery Times
Delivery times depend on the destination and shipping partner:

Germany & EU: 5–10 business days  
United Kingdom: 6–12 business days  
United States & Canada: 7–15 business days  
Australia: 8–18 business days  

Delivery times are estimates and exclude weekends and public holidays.

📦 Receiving Your Order
Please inspect your parcel upon delivery.
If the package is visibly damaged, document the damage and contact our customer service within 24 hours.

✉️ Order Tracking
Once your order has been shipped, you will receive an email with a tracking number to follow your delivery online.

🌍 Customs & Import Duties
For deliveries outside the European Union, customs duties or import taxes may apply.
These charges are the responsibility of the recipient and are not included in the product price.

⚠️ Important Notes
Delivery times may vary due to customs procedures, carrier delays, or other external factors.
We appreciate your understanding in such cases.